Terms and Conditions for Tour Guide Services
Welcome to our tour. Before participating, please carefully read the following terms and conditions, which outline the responsibilities, limitations, and guidelines for both the tour operator and participants.
1. Acceptance of Terms
By booking a tour, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Participation in the tour is at your own risk.
2. Booking and Payment
All bookings must be confirmed in advance and paid in full before the start of the tour. Once confirmed, your booking is considered final. We accept cancellations and rescheduling requests up to 48 hours before the tour, with a full refund. Cancellations made within 48 hours of the tour will not be refunded.
3. Tour Participation
You agree to:
- Follow the instructions of the tour guide at all times.
- Arrive at the designated meeting point at least 5 minutes before the tour starts. Late arrivals may not be accommodated.
- Dress appropriately for the tour, including wearing comfortable footwear, as many tours involve walking over uneven surfaces.
4. Health and Safety
While we make every effort to ensure your visit is safe and enjoyable, participation in the tour is at your own risk. We advise all participants to:
- Take responsibility for their personal safety and belongings during the tour.
- Inform the tour guide of any medical conditions or disabilities that may affect their ability to participate.
We are not responsible for any injuries, accidents, or health issues that may arise during the tour.
5. Disclaimer of Liability
We strive to provide a safe experience, but by joining the tour, you acknowledge that:
- The tour operator cannot guarantee your safety, and you assume all risks associated with the tour.
- We are not responsible for any loss, theft, damage, injury, or delays that may occur during the tour, whether caused by negligence or otherwise.
- Participation is voluntary, and you should ensure that you are physically capable of completing the tour.
6. Force Majeure
We are not liable for any disruptions, cancellations, or changes to the tour schedule caused by unforeseen circumstances such as natural disasters, extreme weather, strikes, or other events beyond our control. In such cases, we will endeavor to reschedule or offer refunds when possible.
7. Cancellation and Refund Policy
- Cancellations made at least 24 hours before the tour will receive a full refund.
- Cancellations within 24 hours of the tour start time will not be refunded.
- In the rare event that the tour operator cancels the tour, a full refund or rescheduled tour will be offered.
8. Conduct and Behavior
Participants are expected to behave respectfully toward the guide, fellow participants, and the locations visited. The tour operator reserves the right to remove any participant from the tour at any time if they engage in inappropriate or disruptive behavior, without the right to a refund.
9. Photographs and Recordings
By participating in the tour, you consent to the use of photographs, video, or audio recordings taken during the tour for promotional purposes, unless you expressly opt out by informing the tour guide.
10. Modifications to the Tour
The tour operator reserves the right to modify the itinerary or cancel the tour without notice due to weather conditions, safety concerns, or other unforeseen circumstances. In the event of a major change, participants will be informed as soon as possible.
11. Insurance
We strongly recommend that all participants have adequate travel and health insurance to cover any incidents that may occur during the tour.
12. Governing Law
These terms and conditions are governed by the laws of Portugal, and any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of Portugal.
By joining our tour, you confirm that you have read, understood, and agree to these terms and conditions. We look forward to providing you with a memorable experience, and while we strive to make your visit as safe as possible, your participation is at your own risk.
Thank you for choosing us!